Refund policy
Returns & Refunds Policy (United States)
We strive for your satisfaction. If you are not completely satisfied with your purchase, please review our return and refund policy below.
Return Window
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Return requests must be submitted within 30 days of receiving your order.
Eligibility for Returns
To qualify for a return:
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Products must be unused, unopened, and in their original packaging, with all seals intact.
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Proof of purchase (order number or receipt) is required.
Health & Safety Notice:
Due to FDA guidelines and hygiene standards, opened or used dietary supplements are not eligible for return or refund.
Non-Returnable Items
The following items are not eligible for return:
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Opened or used supplements or personal care products
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Sale or clearance items
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Gift cards
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Custom or personalized products
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Hazardous or flammable materials
If you have questions about your item’s eligibility, please contact us before initiating a return.
Damaged, Defective, or Incorrect Orders
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery, and we will make it right.
How to Request a Return
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Email saint@saintmingiano.com to initiate a return request.
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Include:
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Order number
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Full name and contact information
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Reason for the return
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Returns must be approved prior to shipping. Items sent without authorization will not be accepted.
If approved, you will receive:
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A Return Authorization
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Instructions on how and where to send your return
Return Address
Saint Mingiano
3 Germay Drive, Unit #4845
Wilmington, DE 19804
United States
Refund Processing
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Once your return is received and inspected, we will notify you of the outcome.
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Approved refunds are issued to the original payment method within 7–10 business days.
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Original shipping fees are non-refundable, except in cases of damaged, defective, or incorrect items.
Please allow additional processing time from your bank or card issuer.
Exchanges
We do not offer direct exchanges.
To receive a different product, please return the original item (if eligible) and place a new order.
Final Sale Policy
All supplement purchases are considered final sale once opened.